Managing the discord between Revenue Management and CRM ...
‘Whereas CRM aims to increase the life-time revenues generated by a particular customer by giving members of a loyalty scheme preferential treatment – the purpose of Revenue Management is to maximise the profit from the flight network or hotel every...
Social trip planner launched...
TripWiser, an online community for sharing and planning personalised travels, has launched Road Tripper 2.0 to personalise road trip itineraries and share trip routes with friends.
Aviation community is a popular whipping post for the environmental lobby...
Senior executives from the aviation industry discussed the failure of the airline community to communicate its environmental credentials and the folly of limiting or taxing aviation activity under the pretext of saving the planet.
SideStep to launch new airport guides ...
Travel search company SideStep.com has announced the beta launch of Airport Guides.
Galileo by Travelport to continue as Webjet's sole GDS provider...
Travelport GDS has extended its exclusive GDS arrangement with Webjet for another five years.
American Express Business Travel introduces hotel booking tool...
American Express Business Travel has launched AX HotelHub, a new interface for better control of hotel spend and a more efficient way to manage corporate hotel programmes, both online and offline.
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