Who owns the customer in this new online environment?...
CRM in Travel USA 2008 Special With the web playing an ever increasing role in people's daily lives, travel service providers should be looking for as many ways as they can to influence, interact and communicate with consumers on the...
Delivering one remarkable stay after another ...
CRM in Travel USA 2008 Special At Omni Hotels, we know that one single event can affect the entire stay for our guests.
Summer vacation bookings unhurt by slower consumer spending...
Thomas Cook has indicated that demand for both winter and summer holidays was exceeding supply in current trading.
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