Understanding the motivations of customers when making an online transaction...
CRM Special HotelClub.com has laid special emphasis on CRM and the company has created a unique value proposition place in the online travel world.
Increasing revenues via baggage charges...
Aer Lingus is to increase charges for checking in bags on its short-haul flights by as much as 50%, with the cost of checking in bags at airports will increase from €12 to €18, while the fee for online baggage...
Advanced customer behaviour analysis of multiple online visits...
Tealeaf has introduced Tealeaf cxResults, described as a first-of-its-kind product that changes the way organisations are able to analyse the business impact of the customer experience.
Southwest enhances its corporate blog...
Southwest Airlines has introduced new features in its corporate blog, Nuts About Southwest.
ClipBlast! to index video content from CompulsiveTraveler.tv ...
Web-wide video navigation and distribution platform clipblast.com will index all current and future video content from CompulsiveTraveler.tv, encompassing professional and user-submitted travel video stories from 65 countries.
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