Managing ancillary revenue – the key to profitability but what are the risks?...
This week saw budget airline Ryanair announce a 19% jump in ancillary revenues for Q3 2008. The carrier is benefiting from strong ancillary sales, which rose by almost a fifth in the third quarter to 132m and now account for...
"Hotel associates are an integral part of the CRM process"...
CRM and Loyalty Special Electronic customer relationship management (e-CRM), in the context of Internet distribution and marketing in the travel vertical, is a business strategy supported by web technologies. It allows travel services suppliers to engage customers in personalised and...
Optimism governed by light at the end of the tunnel...
TDS Asia Special Over the past year our industry has undergone some major changes. Some change has been for the good, but unfortunately some of the biggest have been in response to a softening of global demand for travel. As...
Opodo targets double digit growth in 2009...
Opodo recorded €1.3 billion in sales in 2008, leading to earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) of €14.4 million. The European online travel agency managed to increase its sales by 26 percent in comparison with its performance over...
UpTake launches travel blog network...
Travel search and discovery engine UpTake has launched its travel blog network. The blog network, which features six key travel categories, including attractions, beaches, hotels, lodging, restaurants and travel industry news, will provide travellers with the ability to browse and...
Yatra.com introduces advertising on its website ...
Indian online travel company Yatra.com has opened up its website for advertising. Nikhil Rungta, head of marketing, Yatra.com has been given the additional responsibility to head ad sales as well. The OTA has shared that top advertisers like Nokia, Airtel,...
New discount hotel booking site launched in Asia...
Singapore-based PlentyRooms.com Pte Ltd has launched a new discount hotel booking site. The site offers consumers two payment modes for online bookings, including the novel "book now, pay later" option. The online hotel booking service provider features over 70000 hotels...
EveryTrail launches Tours in Google Earth...
Online GPS trip sharing community EveryTrail has created content using the new Touring feature in Google Earth. An EveryTrail trip, including trip route, photos and trip notes, will now play in a 1-click, fly-through slideshow using Google Earth's Touring feature....
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