Swissôtel seeks deeper insights into the experience of guests...
Swissôtel Hotels & Resorts has chosen Market Metrix’s real-time satisfaction survey system. According to Meinhard Huck, president of Swissôtel Hotels & Resorts, the group is seeking insights into the experience of its guests and accordingly, act on the information in...
All Nippon Airways implements ITA Software’s QPX...
ITA Software, Inc. has signed up Japan’s All Nippon Airways as its newest QPX customer. The airline is ITA’s launch customer in the Asia Pacific region. ANA launched QPX, ITA’s management system for airfare pricing and shopping, on its website,...
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