Good Customer Care, Not Prices, Wins Loyalty of Credit Crunched Holidaymakers...
Research into holiday booking habits has revealed that 21% of UK consumers plan to decrease the amount of holidays they book in 2009, as a result of the prevailing economic conditions. The Travel Bookers Omnibus, conducted by Loudhouse and commissioned...
Fostering a feeling of shopping in a “travel supermarket”...
Exclusive: From defining to positioning ancillary strategy Travel suppliers have adopted a varied approach to ancillary strategy, with differences originating from the way ancillary revenue is defined within various organisations. Generally, ancillary services are categorised into three main areas –...
“Online hotel distribution landscape is still very immature”...
Orbitz Worldwide, Inc. says it has witnessed a significant increase in the volume of air tickets booked on its US sites since the removal of flight booking fees. “Specifically, we have seen an increase in year-on-year air ticket growth rates...
Cost savings not sufficient to offset weak demand for travel services...
Travelport Limited has indicated that the weak travel environment continues to be difficult for the entire travel industry. Sharing its financial results for the first quarter ended March 31, 2009, the company said its results reflect the impact of the...
Air Canada’s first quarter loss widens, battles liquidity squeeze...
Air Canada’s first-quarter loss soared by 39 percent. The airline reported a loss of C$400 million, deepening year-earlier losses of C$288 million. Its revenue in the latest period slipped to C$2.4 billion from C$2.7 billion a year earlier. Passenger revenue...
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