“Loyalty is often confused with convenience or value”...
IN-DEPTH: Integrating revenue management and CRM The cornerstone justification of CRM is utilising customer information to optimise profitability. Its application is based on the ability to segregate/understand customer profitability and take consequent actions that enhance profitability. In this context, integrating...
New online community for travel agents...
Sabre Travel Network has launched its free AgentStream online community, offering travel agents a platform to virtually connect with peers, collaborate on travel itineraries and products, and share business ideas. Over the course of AgentStream’s pilot phase, nearly 2,000 agents...
The AA ties up with Expedia Affiliate Network...
The AA has made changes to its travel and accommodation pages online at theAA.com/travel. It is now using a white-label service from the Expedia Affiliate Network (EAN) to let users book hotel and bed-and-breakfast accommodation in the UK. AA establishments...
Otel.com adds eight languages, to add more...
Otel.com is now offering online hotel accommodation booking and travel services in 10 languages. The site has added following languages: French, Italian, Russian, Polish, Hungarian, Chinese, Portuguese and Romanian. Previously, it was only available in English and Turkish. The company...
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