3 key areas to focus on to improve sales force performance in the travel and tourism industries...
The role of business development, account management and sales teams have never been more critical to the travel industry. Not only are they your organisation’s biggest drivers of revenue, they are the face of your company to customers, key clients...
Monitoring the rising strategic importance of Social Media to travel companies...
There’s no doubt that travel lends itself to online discussion. Travel blogs, community sites, and user reviews litter the internet landscape. What’s interesting though is how being a part of the online conversation is fast becoming an integral part of...
Malaysia Airlines goes mobile...
Malaysia Airlines (MAS) has come up with a new mobile booking system, which according to the airline offers “the most comprehensive menu of mobile phone functionality available to airline passengers anywhere in the world”. Developed by SITA Lab, the application,...
Egencia expands its footprint to nine new countries...
Egencia has launched the Egencia Global Alliance to expand its network of strategic partnerships with local travel management companies (TMCs). With points of sale in 15 countries, Egencia will now also provide services in Argentina, Hungary, Russia, Romania, United Arab...
Kayak introduces premium version of its iPhone application...
Travel search engine Kayak has launched a new version of its iPhone application. According to a report filed by Techcrunch, Kayak’s paid app ($3.99) for flights on business or first class has also been updated with the trip management feature...
“Premier Inn was targeted by a factually misleading PR stunt”...
In response to the recent article, Travelodge email urges Premier Inn customers to ask for a refund: report, Premier Inn has issued a statement on the subject. External Holding statement post site removal “Premier Inn was targeted by Travelodge by...
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