Offering a solution based on the sort of experience the customer is looking for...
IN-DEPTH: Interview With Gareth Gaston, MD, OctopusTravel Travellers want a personalised service but are reluctant at times to provide the personal data that is needed to create such a service. Still, to its credit, the travel industry has come up...
TripAdvisor to enable its users to tap into the wisdom of friends...
TripAdvisor has launched a new feature that allows travellers to get advice from their Facebook friends on TripAdvisor to plan their next vacation. The feature, called TripAdvisor Trip Friends, provides the travel community’s members with access to their friends’ valuable...
New social travel service bags $4m funding ...
Gogobot, a new social travel service in the making, has reportedly bagged $4 million funding from Battery Ventures. gogobot says it is harnessing the power of the social web to revolutionise travel. According to a report filed by techcrunch.com, the...
Expedia Hotel View to bring travellers closer to their destination...
Online travel booking site Expedia has launched a new service combining Google Street View technology with Expedia hotel data to enable consumers to virtually experience the location of their selected accommodation, before purchase. The new offering, called Expedia Hotel View,...
New study stresses on the importance of speed and usability of travel websites...
A new research study, examining consumer response to travel site performance, has indicated that there is a direct correlation between consumer satisfaction and site performance. The study, released by Akamai Technologies, shared that site performance is critical, travellers expect quick...
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