Delta eradicates SkyMiles expiration...
Delta Air Lines has eliminated the SkyMiles mileage expiration. The airline says it has created a new industry-leading benefit for all members. This programme change is effective for all accounts as of Jan. 1, 2011, and makes Delta the only...
Increase in room rates reflect the improving level of business confidence: survey...
The strongest increase in hotel rates across 2010 took place in Africa and Asia Pacific, whilst European hotel prices fell for the second consecutive year, according to the latest annual hotel survey from corporate travel services company Hogg Robinson Group....
Customer satisfaction with online travel increases: study...
Customer satisfaction with online travel in the US has jumped 1.3 percent to a new all-time high of 78 and an increase of 4 percent since 2008, according to The American Customer Satisfaction Index’s (ACSI) annual E-Commerce Report. Expedia scores...
Intercontinental gears up for a new hotel chain in China...
Intercontinental Hotels has indicated about its plans for a global Chinese hotel chain. According to a report filed by FT.com, the group is developing an upscale hotel brand for the Chinese market and a mid-scale brand for the US. The...
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