How Travelocity Get the Most Out of Facebook...
Travelocity are arguably one of the most innovative OTAs when it comes to social media. They were the first OTA to experiment in this area and have worked hard to build up an impressive following. Nearly 72,000 people ’Like’ them...
How to recover from wrongly attributed, negative reviews?...
IN-DEPTH: An interview with Mark Rose, chief executive of The Rees Hotel in Queenstown, New Zealand. It has been found that there were several extremely negative reviews about the hotel, all of which were written before the hotel opened in...
Over 80 percent of all travel deals are misleading or confusing: Travelzoo...
Travelzoo has highlighted that the new online advertising code coming into force in the UK from the beginning of the next month will be difficult to police without the assistance of the public. Researchers at Travelzoo advised that over 80...
Malaysia Airlines launches Going Places iPad App, redesigns its site...
Malaysia Airlines says it has become the first airline in Asia to place an airline’s inflight magazine, Going Places, using the Apple iPad application. The eMagazine features interactive touch navigation and is viewable both in portrait and landscape mode. Videos...
Travelocity asks its Facebook Community: ‘Beach or Ski?’...
Online travel company Travelocity has launched a new promotion, encouraging its Facebook community to participate. Travelocity is seeking an answer to this question: “Beach or ski?” Through March 14, 2011, Travelocity’s Facebook community will have the opportunity to vote on...
CRM Technology for Travel: Are you keeping up with today’s traveller?...
As a frequent traveller, I am ever so grateful when the entire travel process runs smoothly. Granted, just during a typical business trip, there are endless possible bumps along the road: airport security, flight delay, weather, baggage claim, traffic, missing...
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