“Hotels should encourage guests to leave more reviews on different online channels”...
IN-DEPTH: Anil Aggarwal, CEO, Milestone Internet Marketing on monitoring and managing online reviews By Ritesh Gupta Monitoring of activities pertaining to social media can be very subjective. Some organisations simply use monitoring to watch “chatter”. And for some, its about...
Mobile websites beat mobile apps for selling travel...
Over the last 3 months EyeforTravel research indicates that the travel industry’s love affair with apps is waning. The industry is investing more in mobile websites than Apps. Only 8% of the big travel companies (those spending between US$51 to...
Who has the potential to win The Travel Innovation Award?...
It’s easy to say your organisation is innovative. It’s a bit trickier when those innovations are faced with hard questions from some of the biggest names in the business. 8 great travel companies are facing this fate on 10-11 May...
Service still leads the way on mobile for Virgin Atlantic Airways...
IN-DEPTH: Services offering mobile check-in and even mobile bar-coded boarding passes are very popular as they put the customer in control, says Fergus Boyd, Acting Head of eBusiness, Virgin Atlantic Airways By Ritesh Gupta Different players in the travel industry...
Today’s air travel environment means high flying for aggregator sites...
Recent data released by American Express Business Travel reports that the average price paid for a flight during Q4 2010 was up 7% versus the same time period last year. Ask the airlines, and they’ll tell you this is due...
Facebook starts testing its daily deals service...
Facebook is testing a new feature to help its users find fun experiences to share with their favourite people: Deals on Facebook. Initially, Deals will be available to people in Atlanta, Austin, Dallas, San Diego, and San Francisco. The company...
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