Looking beyond the paying limit of the `right customer’...
By Ritesh Gupta How do luxury brands in the hospitality sector define `the right customer’? And what role such companies expect from their revenue management teams? One such group belonging to this segment, Fairmont Raffles Hotels International believes that appealing...
Free educational seminars now available at the world’s largest meeting of online travel industry executives...
Do you need to: • Maximise the value of your travel sales? • Increase the ROI from your online marketing? • Increase your online product range (and so sales) with better connectivity? • Source new travel suppliers to sell your...
Loyalty travel startup raises $2.7 million...
UsingMiles.com, a startup which is being described as the world’s first search engine and management tool for customer loyalty programmes such as United Mileage Plus and Hilton HHonors, recently closed a $2.7 million Series A round of funding. The Series...
UK consumers are leading the way in mobile commerce adoption: survey...
A survey has indicated that 10 million online consumers in the UK made a transaction using a mobile device in the last year but, in what should be a convenient and simple way to shop, 83 percent of these experienced...
First Choice to sell all-inclusive holidays...
First Choice says it is set to become the UK’s first mainstream holiday company to offer 100 percent of its hotel and resorts on an All Inclusive basis. The offering would include flights, in-resort transfers, hotel accommodation, three meals a...
Google required to license travel software to proceed with its acquisition of ITA ...
The Department of Justice in the US has stated that in order for Google to proceed with its $700 million proposed acquisition of Cambridge, Massachusetts-based ITA Software, the department will require Google to develop and license travel software, to establish...
ITA acquisition cleared for takeoff, FairSearch.org applauds Justice Department’s decision...
Google has acknowledged that it has agreed to let both current and new customers license ITA’s QPX software on “fair, reasonable and non-discriminatory terms” into 2016—along with related commitments aimed at making ITA’s technology available to other travel sites. “We’re...
Working on an app designed specifically for the Apple iPad ...
IN-DEPTH: Bill Keen, Director, Product Management, Mobile Solutions and Emerging Products, IHG says the iPad is like an interactive magazine which allows you to meet emotional needs and not just transactional needs By Ritesh Gupta Travel companies continue to experiment...
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